How to Deactivate or Delete Your Account – AyoKeTamanNasional

Users can choose to temporarily deactivate their account or permanently delete it through the AyoKeTamanNasional application. Below are the steps:

1. Log In to Your Account

   Log in to the AyoKeTamanNasional app using your registered email and password.

2. Go to the Profile Menu

   After logging in, open the My Profile menu.

3. Open the “Password & Security” Tab

   Select this tab to access your account’s security settings.

4. Select the Account Closure Option

   You will see two options:

   • Temporary Account Deactivation

     Your account will be temporarily disabled. After deactivation, you must contact Customer Support to restore your account and regain access.

   • Permanent Account Deletion

     All account data will be permanently deleted, and you will no longer be able to access any of the deleted information.

5. Confirmation and Checklist

   After choosing an option, users are required to check several confirmation statements to ensure they fully understand the consequences.

6. OTP Verification

   The system will send a verification code (OTP) to your registered email. Enter the OTP to complete the deactivation or deletion process.